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Review about the Quotex from Mona

Review about the Quotex from Mona

Mona

Registered: 05.04.2024

Earned: $11012

I switched to Quotex after frustration with another broker’s hidden fees. Here, everything is straightforward: no surprises, clear conditions, and money moves in and out without complications. For me, that honesty is worth more than flashy promises.

Quotex team

Response from customer service

I switched to Quotex after frustration with another broker’s hidden fees. Here, everything is straightforward: no surprises, clear conditions, and money moves in and out without complications. For me, that honesty is worth more than flashy promises.

Overall rating

466 votes

Grade distribution:

5 stars

95%

4 stars

5%

3 stars

0%

2 stars

0%

1 star

0%

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杨帆

Registered: 18.12.2023

Earned: $3214

我想对 Quotex 平台说几句话。交易以最快的速度开通，取款没有任何问题（我取款只用了 15-20 分钟），技术支持也很给力，能迅速回答所有问题。

张强

Registered: 05.01.2023

Earned: $9390

界面简洁明了，操作很方便。图表和指标一目了然，不需要浪费时间去找菜单。决策效率因此高了不少。

There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.