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Review about the Quotex from Luc

Review about the Quotex from Luc

Luc

Registered: 14.12.2024

Earned: $1217

J’ai contacté le support à deux reprises et à chaque fois j’ai obtenu une réponse claire en quelques minutes. Cela rassure de savoir qu’on peut compter sur une équipe réactive.

Quotex team

Response from customer service

J’ai contacté le support à deux reprises et à chaque fois j’ai obtenu une réponse claire en quelques minutes. Cela rassure de savoir qu’on peut compter sur une équipe réactive.

Overall rating

466 votes

Grade distribution:

5 stars

95%

4 stars

5%

3 stars

0%

2 stars

0%

1 star

0%

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More reviews

陈军

Registered: 22.12.2024

Earned: $12110

客服响应很快，两次咨询都在几分钟内得到了解答，问题解决得很彻底。这样的效率让我觉得很专业。

吴静

Registered: 07.06.2021

Earned: $11270

我放弃了之前收取隐藏费用的平台，选择了Quotex。这里没有意外，条件清晰，资金进出顺畅。这种诚实比华丽的承诺更有价值。

There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.