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Review about the Quotex from Ігор

Review about the Quotex from Ігор

Ігор

Registered: 17.12.2024

Earned: $12202

Двічі звертався в підтримку і обидва рази отримав відповідь за кілька хвилин. Питання вирішили чітко й без зайвих слів. Це справляє гарне враження.

Quotex team

Response from customer service

Двічі звертався в підтримку і обидва рази отримав відповідь за кілька хвилин. Питання вирішили чітко й без зайвих слів. Це справляє гарне враження.

Overall rating

466 votes

Grade distribution:

5 stars

95%

4 stars

5%

3 stars

0%

2 stars

0%

1 star

0%

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赵敏

Registered: 14.05.2023

Earned: $8840

我大多数时候用手机交易，应用运行流畅，占用内存小，从未出现崩溃。随时随地都能跟进市场，非常方便。

王芳

Registered: 27.10.2022

Earned: $8621

我最看重的是透明度。充值立即到账，提款也很顺利，没有多余的障碍。相比以前的平台，这里让我感觉安心。

There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.